rmstrongsENT FAMILYSERVICEwww.funeralhelp.co.ukHOW TO BE A GOODLISTENERThere is no better skill than the ability to be a goodner. A friend who can sit and listen while weunload our worries, fears and emotions is a preciousgift indeed.Providing support to people who have experienced atime Is not easy but It is immensely valuable. Althoughbeing there to listen.good listener asks questions, knows when to quiet when to pick up on a topie and can recognisewhen more help i people are bom to be good listeners. For the restus, here are some practical tips on becoming a bettertenerte the right environment+1iert ri ,.isii ;itiilnki uhont! ", yi.. *ui tind alddisturbedn a hurry you make a cup of teas befoe you sit downto chatMake sure that you tell your friend that you haveaware of the nce between you both. Aconversation can feel formal if you are too far awayr not you really feel calm. Speak with a soft andgentle tone. You will come across as wering ifyou are too loud or forceful.3. The power of silenceof us are not used to sitting in silence er person and we will often speak just hecausewe are feeling uncomfortable. However, if someonestops talking It can mean that they are thinking ofsomething sensitive and painful. It Is fine to keep quietand wait until they are ready to open up and talk again.Adopting a similar body posture as the speaker willput them at ease. Nodklingyour head and maintainingeye contact will reassure them that they have your full5. The Importance of touclh.Touch can be extremely effective to let someone knowthat you are there for them. It might help to hold theirhand or put your arm around them. If the person isgreat comfort01284 723889

Date: 02 September 2017

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rmstrongsENT FAMILYSERVICEwww.funeralhelp.co.uk HOW TO BE A GOODLISTENERThere is no better skill than the ability to be a goodner. A friend who can sit and listen while weunload our worries, fears and emotions is a preciousgift indeed. Providing support to people who have experienced atime Is not easy but It is immensely valuable. Althoughbeing there to listen.good listener asks questions, knows when to quiet when to pick up on a topie and can recognisewhen more help i people are bom to be good listeners. For the restus, here are some practical tips on becoming a bettertenerte the right environment+1iert ri ,.isii ;itiilnki uhont! ", yi.. *ui tind alddisturbedn a hurry you make a cup of teas befoe you sit down to chatMake sure that you tell your friend that you haveaware of the nce between you both. Aconversation can feel formal if you are too far awayr not you really feel calm. Speak with a soft andgentle tone. You will come across as wering ifyou are too loud or forceful. 3. The power of silenceof us are not used to sitting in silence er person and we will often speak just hecausewe are feeling uncomfortable. However, if someonestops talking It can mean that they are thinking of something sensitive and painful. It Is fine to keep quiet and wait until they are ready to open up and talk again.Adopting a similar body posture as the speaker willput them at ease. Nodklingyour head and maintaining eye contact will reassure them that they have your full5. The Importance of touclh. Touch can be extremely effective to let someone know that you are there for them. It might help to hold their hand or put your arm around them. If the person isgreat comfort 01284 723889